Privacy policy

Last updated: May 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Vera Monde website.

1. Information We Collect

When you visit the website, we automatically collect certain information about your device, including:

• Browser type • IP address • Time zone • Device information • Pages viewed • Referral source • Cookies and browsing behaviour

When you place an order, we may collect:

• Name • Billing address • Shipping address • Email address • Phone number • Payment information

2. How We Use Your Information

We use collected information to:

• Process and fulfil orders • Provide customer support • Send order updates and notifications • Improve website performance • Prevent fraud and security threats • Conduct analytics and marketing activities

3. Shopify and Third Party Services

Our website is powered by Shopify.

We may use third party services including:

• Shopify • Razorpay • Google Analytics • Meta Pixel • Courier and logistics partners

4. Payment Security

Payments are securely processed through Razorpay and authorized payment providers.

Vera Monde Private Limited does not store full card details or sensitive banking credentials.

5. Cookies

Cookies are used to enhance browsing experience, improve website functionality, and analyze website traffic.

Users may disable cookies through browser settings if preferred.

6. Data Sharing

We do not sell customer information.

Personal information may be shared with trusted service providers solely for order processing, logistics, analytics, fraud prevention, and legal compliance.

7. Customer Safety Notice

Please note:

• We never ask for OTPs or banking passwords • We never request payments outside official payment channels • We do not ask customers to transfer money to personal accounts

Cyber Crime Helpline: 1930 Website: https://cybercrime.gov.in/

8. Data Retention

Order and customer information may be retained for accounting, legal, operational, and customer service purposes unless deletion is requested where legally permitted.

9. Your Rights

Customers may request access, correction, or deletion of personal information by contacting us.

10. Contact Information

Vera Monde Private Limited

GST Number: 32AALCV3089N1ZP

Email: info@veramondelifestyle.com

Phone / WhatsApp: +91 880914 06522

Address: 2211, 2/1149/100, Hilite Business Park, Olavanna, Kozhikode, Kerala, India – 673014